Terms & Conditions

**Effective date: April 24, 2026**

These Terms and Conditions (the **“Terms”**) govern your use of [greatscottaerialmedia.com](https://greatscottaerialmedia.com) (the **“Website”**) and any services provided by Great Scott Aerial Media (**“Great Scott Aerial Media,” “we,” “us,”** or **“our”**). By using the Website, approving a quote, paying an invoice or deposit, scheduling a service, or accepting deliverables, you agree to these Terms.

If you enter into a signed quote, proposal, invoice, statement of work, or other written agreement with us, that project-specific agreement is incorporated into these Terms. If its terms conflict with these Terms, the project-specific agreement controls for that project.

## 1. Eligibility and Authority

You must be at least 18 years old and legally able to enter into a contract to purchase services. If you act for a business, property owner, organization, government entity, or another person, you represent that you have authority to bind that party.

## 2. Our Services

Great Scott Aerial Media may provide aerial and ground photography, videography, cinematography, first-person-view (FPV) services, real-estate media, event coverage, jobsite monitoring, progress documentation, roof and infrastructure imaging, thermal imaging and thermography, search-and-rescue support, editing, post-production, and related services.

The exact scope, location, schedule, deliverables, pricing, usage rights, and special requirements for a project will be described in the applicable quote, invoice, or written agreement. Services or deliverables not expressly included may require an additional fee.

## 3. Quotes, Booking, and Payment

Quotes are based on the information available when issued and may change if the project scope, location, access requirements, travel, permits, schedule, conditions, or requested deliverables change. A project is not reserved until any required approval, signed agreement, retainer, or deposit has been received.

The client agrees to pay all charges, approved expenses, applicable taxes, and fees stated in the project documents. Additional work requested by the client may be billed separately. Unless otherwise agreed in writing, final deliverables may be withheld until all amounts due for the project are paid.

Any late fee, collection cost, travel charge, or other additional fee will apply only when disclosed in the applicable quote, invoice, agreement, or policy and to the extent permitted by law.

## 4. Cancellations, Rescheduling, and Refunds

Bookings, deposits, cancellations, rescheduling, weather postponements, completed work, and refund requests are governed by our Refund and Cancellation Policy published on the Website, which is incorporated into these Terms.

## 5. Drone Operations and Pilot Authority

All drone operations are subject to applicable federal, state, and local laws, Federal Aviation Administration requirements, airspace restrictions, authorizations, temporary flight restrictions, weather, visibility, site conditions, wildlife, electromagnetic or GPS interference, equipment limitations, and safety considerations.

The remote pilot in command has final authority over whether, when, where, and how a flight may be conducted. We may delay, modify, relocate, limit, or terminate an operation if we determine that a requested flight or shot would be unsafe, unlawful, unauthorized, impractical, or inconsistent with responsible flight operations. A requested shot, altitude, route, proximity, or flight time is not guaranteed.

Airspace authorization, a waiver, property access, or another approval may require additional time and is not guaranteed to be granted. We will not conduct an operation merely because a client requests or directs us to do so.

## 6. Client Responsibilities

The client agrees to:

- provide complete and accurate project, location, scheduling, and contact information;
- provide timely and safe access to all client-controlled launch, landing, filming, and work areas;
- disclose known hazards, sensitive areas, active construction, power lines, antennas, animals, security restrictions, or other site risks;
- obtain property-owner, venue, event, occupant, or other client-controlled permissions needed for access or recording, unless our written agreement assigns that responsibility to us;
- notify affected personnel and coordinate any shutdown, safety, security, or operational requirements under the client’s control;
- obtain model, participant, trademark, music, property, or other releases needed for the client’s intended use, unless we expressly agree to obtain them; and
- avoid requesting any unlawful, unsafe, deceptive, invasive, or rights-infringing activity.

The client is responsible for delay, added cost, or inability to perform caused by inaccurate information, denied access, undisclosed hazards, unavailable contacts, or missing client-controlled permission.

## 7. Scheduling and Uncontrollable Events

Dates and delivery estimates are good-faith estimates unless expressly guaranteed in writing. We are not responsible for delay or nonperformance caused by circumstances reasonably beyond our control, including severe weather, unsafe flight conditions, natural disasters, wildfire or smoke, government action, emergency activity, airspace restrictions, utility failure, road closure, venue restriction, labor disruption, widespread internet or platform outage, or other similar events.

When practical, we will communicate promptly and attempt to reschedule or provide a reasonable alternative. Refund eligibility remains subject to the Refund and Cancellation Policy and applicable law.

## 8. Deliverables, Revisions, and Acceptance

Deliverables will be provided in the format and approximate quantity stated in the project documents. Unless expressly included, unedited footage, RAW files, project files, flight logs, proprietary workflows, and unused material are not deliverables.

Reasonable artistic and technical judgment is part of our service. Color, composition, editing rhythm, music, transitions, camera movement, and other creative choices may vary from examples or client expectations while remaining consistent with the agreed scope.

Included revisions, if any, will be identified in writing. Requests that change the original scope, require a new flight or recording session, reverse previously approved work, or add deliverables may require additional fees and time.

The client must report any corrupted, incomplete, or materially nonconforming deliverable within seven calendar days after delivery. If we are responsible, our remedies may include correction, replacement, a reasonable re-performance, service credit, or refund of the affected portion, as described in the Refund and Cancellation Policy.

## 9. Copyright and Client License

Unless a written agreement expressly transfers ownership, Great Scott Aerial Media retains all copyrights and other intellectual-property rights in photographs, video, audio, edits, graphics, reports, and other original content we create. Copyright ownership is separate from possession of a digital file.

After full payment, the client receives a non-exclusive, non-transferable license to use the final deliverables for the purposes stated in the project documents. If no purpose is stated, the license permits the client’s reasonable personal use or the client’s own business marketing and communications, as applicable.

The client may not sell, sublicense, claim authorship of, register ownership in, materially alter in a misleading manner, use for machine-learning or artificial-intelligence training, or provide deliverables to a stock-media service without our written permission. A client may provide deliverables to its employees, advertising platforms, publishers, or contractors solely to support the client’s authorized use.

Third-party music, fonts, templates, software, or stock assets may be subject to separate license restrictions. The client may use those elements only as incorporated into the delivered work and may not extract, resell, or independently reuse them.

## 10. Client-Provided Materials

The client retains ownership of materials supplied to us. The client grants us a limited license to use, edit, reproduce, and incorporate those materials as needed to perform the project.

The client represents that it owns or has permission to use all supplied logos, music, photographs, video, text, trademarks, and other materials. The client is responsible for claims arising from client-provided material or client-directed use that violates another party’s rights, except to the extent a claim results from our unauthorized use.

## 11. Portfolio and Promotional Use

Unless the client requests confidentiality in writing before work begins, Great Scott Aerial Media may display final deliverables and reasonable behind-the-scenes material in our portfolio, Website, social media, demo reels, advertising, award submissions, and other self-promotional materials.

We will honor written confidentiality obligations and will not knowingly publish sensitive inspection findings, private personal information, or restricted-location information contrary to an agreement. Additional charges may apply if exclusivity or a restriction prevents ordinary portfolio use and is agreed to before booking.

## 12. Inspections and Progress Documentation

Unless expressly stated otherwise, aerial or ground inspections are limited visual-documentation services. Images, video, thermal data, measurements, annotations, or observations do not constitute an engineering certification, property appraisal, code-compliance determination, environmental assessment, or diagnosis by a licensed roofer, electrician, engineer, surveyor, architect, medical provider, or other regulated professional.

Not all defects, hazards, moisture, heat sources, structural conditions, or concealed problems are visible or detectable from imagery. Clients should have findings evaluated by an appropriately qualified professional before making safety, repair, purchasing, insurance, legal, or financial decisions.

Jobsite monitoring and progress media document visible conditions at particular times. They do not guarantee completeness, construction quality, schedule compliance, worker conduct, security, or continuous surveillance.

## 13. Thermal Imaging and Thermography

Thermal cameras generally measure apparent surface temperature and can be affected by emissivity, reflectivity, distance, angle, weather, sunlight, wind, moisture, equipment settings, and environmental conditions. Thermal imagery does not by itself establish the cause, severity, or location of a concealed condition.

Our thermal services are not medical advice, a medical diagnosis, an electrical certification, a structural certification, or a guarantee that every anomaly will be detected. Any important finding should be confirmed through appropriate testing and evaluated by a qualified professional.

## 14. Search-and-Rescue Support

Great Scott Aerial Media may provide aerial imaging, thermal searching, visual searching, mapping, or related support. We are not a substitute for 911, law enforcement, fire and rescue, emergency medical services, or an officially authorized search-and-rescue agency. In an emergency or missing-person situation, contact the appropriate authorities immediately.

Search results are affected by terrain, vegetation, structures, temperature, weather, time, available information, access, airspace, equipment, human factors, and other limitations. We do not guarantee that a missing person, animal, object, heat signature, or item of evidence will be located or correctly identified. Authorities and the remote pilot in command may direct, restrict, suspend, or terminate operations at any time.

Clients and volunteers remain responsible for their own safety and must not enter hazardous, restricted, or private areas based solely on our imagery or observations.

## 15. No Guaranteed Results

We will perform services with reasonable professional care, but we do not guarantee a particular artistic reaction, number of views, engagement level, sale, property outcome, inspection result, search result, regulatory approval, or commercial return. Website examples illustrate prior work and do not guarantee identical results under different conditions.

## 16. Data Delivery and Storage

Great Scott Aerial Media is not a permanent archival or backup service. The client should promptly download, review, and securely back up all deliverables. We may delete project files after delivery and a reasonable retrieval period unless a written agreement specifies a retention period.

Electronic delivery depends on third-party hosting, internet, storage, and communication providers. We are not responsible for a third party’s temporary outage or the client’s failure to download or preserve delivered files, but we will make reasonable efforts to resolve delivery problems reported promptly.

## 17. Website Content and Acceptable Use

The Website and its text, photographs, videos, graphics, logos, design, and other content are owned by or licensed to Great Scott Aerial Media and are protected by applicable intellectual-property laws. You may view the Website for personal or legitimate business-evaluation purposes. No other license is granted.

You may not copy, scrape, republish, sell, reverse engineer, interfere with, introduce malicious code into, attempt unauthorized access to, or use the Website or its content for unlawful purposes. You may not falsely imply our endorsement or use our name, logo, or work in a misleading manner.

## 18. Third-Party Services and Links

The Website or our deliverables may reference or use third-party websites, maps, music, hosting, payment processors, cloud storage, social platforms, or other services. We do not control those services and are not responsible for their separate content, availability, security, policies, or actions. Use of a third-party service may be subject to that provider’s terms and privacy policy.

## 19. Privacy

Our collection and handling of personal information are governed by our Privacy Policy, when posted on the Website. Do not submit highly sensitive information through a general contact form unless specifically requested through an appropriate secure method.

## 20. Disclaimer of Warranties

Except for obligations expressly stated in a written agreement and warranties that cannot legally be excluded, the Website and services are provided on an “as available” basis. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law. Nothing in these Terms limits rights or remedies that cannot legally be waived.

## 21. Limitation of Liability

To the fullest extent permitted by law, Great Scott Aerial Media will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profit, lost opportunity, lost data, or business interruption, arising from the Website, services, or deliverables.

To the fullest extent permitted by law, our total liability arising from a project will not exceed the amount the client paid Great Scott Aerial Media for the specific service giving rise to the claim. These limitations do not apply to liability that cannot lawfully be limited or excluded, or to our gross negligence or willful misconduct.

## 22. Indemnification

To the extent permitted by law, the client agrees to defend, indemnify, and hold harmless Great Scott Aerial Media and its owners, personnel, and contractors from third-party claims, losses, or reasonable expenses arising from the client’s unlawful instructions, breach of these Terms, lack of client-controlled permission, client-provided materials, or unauthorized use of deliverables. This obligation does not apply to the extent a claim results from our negligence, gross negligence, willful misconduct, or violation of law.

## 23. Disputes and Governing Law

Before filing a formal claim, the parties agree to make a good-faith effort to resolve the dispute by written notice and direct discussion. The notice should describe the issue and requested resolution, and the receiving party should be allowed 30 days to respond unless urgent relief is reasonably necessary.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any court proceeding must be brought in a court with proper jurisdiction and venue in the Texas county where Great Scott Aerial Media maintains its principal place of business, unless applicable law requires otherwise.

## 24. Changes to These Terms

We may update these Terms by posting a revised version on the Website with a new effective date. Changes apply prospectively and will not materially alter an already accepted project agreement unless the client agrees or the change is required by law.

## 25. General Provisions

If any provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. Headings are for convenience and do not change meaning.

The client may not transfer a project agreement without our written consent, except as part of a lawful merger or sale of substantially all of the client’s relevant business. We may use qualified employees and independent contractors to perform portions of the services while remaining responsible for our contractual obligations.

These Terms, the Refund and Cancellation Policy, the Privacy Policy, and the applicable project documents form the complete agreement regarding the Website and services and replace prior discussions concerning the same subject.

## 26. Contact Us

Questions, notices, and concerns regarding these Terms may be submitted through the contact information or inquiry form at [greatscottaerialmedia.com](https://greatscottaerialmedia.com). Please include your name, project or invoice number if applicable, and enough information for us to understand and respond to the matter.